Utilities Management Business Rules | Arrow Energy | Induction

Utilities Management Business Rules | Arrow Energy | Induction

Competency NameCompetency RequirementsUpload RequirementsExamples
Certificate.-.Arrow Integrated PTW Certificate
  • Evidence can be provided if the worker has previously completed the training
  • Certificate issued by People and Risk
  • Certificate issued by Baseline
  • Certificate must be as per example provided
    • Evidence must show correct full name (shortened versions such as “Chris” for Christopher can be accepted)
    • Evidence must show completion date
    • Name of Training Provider and & Logo to be displayed on evidence
    • Course completed must be entitled “Arrow Energy Permit to work Training Program.
    • Certificate must list the following courses or topics:
      • Arrow Energy Permit to Work System- Holder and Authority
      • Risk Management
      • Isolation Lockout/Tagout
    • Trainer/Assessment Name must be “David Whitefield”
    • Course date must be listed on document
    • Certificate must be signed by David Whitefield, Director People and Risk
    • Certificate number must also be listed on document
  • Must be a Certificate of Completion
  • Certificate issued from 2017- 2019 is also acceptable
    • Course Title: Arow Energy Integrated Permit to Work Training Program
    • Course topics may have one or more of the following:
      • Hazardous Area awareness
      • Gas Test Atmosphere
      • Isolation Lockout/Tagout

Issue Date = Record issue date as shown on the document


OH&S-WHS.Induction.Work Safely in Construction Industry

OH&S-WHS.Induction.Construction ACT

OH&S-WHS.Induction.Construction NSW

OH&S-WHS.Induction.Construction NT

OH&S-WHS.Induction.Construction SA

OH&S-WHS.Induction.Construction TAS

OH&S-WHS.Induction.Construction VIC

OH&S-WHS.Induction.Construction WA

OH&S-WHS.Induction.Construction QLD

  • Name on card must match the person registered (shortened versions such as “Chris” for Christopher can be accepted)
  • Construction card must be issued by the relevant state regulator (Workcover/Safework/Worksafe)
  • Construction card from all states can be accepted provided the following must be stated:
    • Date card was issued
    • Unique identifying number
    • Jurisdiction in which card was issued
    • Must contain the card holder’s signature
  • Exceptions under the following circumstances only:
    • Construction induction certificate issued by a RTO is accepted
    • Confirmation letter or form that shows evidence of having ordered a replacement card issued by the relevant state regulator with an expiry of 4 weeks.  Replacement card must be supplied.

Issue Date = Record issue date as shown on the document

Expiry Date = Only required for replacement card order evidence. Input the expiry date that's been listed on the document. If no expiry is detailed on the document, input a 4 week expiry date

Site.Induction.Arrow Energy Site Emergency Response Coordination
  • Evidence can be provided if the worker has previously completed the training
  • Certificate or Card is accepted
  • The certificate or card must be one of the 2 examples provided
    • Evidence must show correct full name
    • Evidence must show completion date
    • Evidence must show Arrow Energy logo

Issue Date = Record issue date as shown on the document

Expiry Date: 1 year from completion date

Site.Induction.Arrow Facilities/Field Specific
  • Evidence can be provided if the worker has previously completed the training
  • Certificate or Card is accepted
  • The certificate or card must be one of the 2 examples provided
    • Evidence must show correct full name
    • Evidence must show completion date
    • Evidence must show Arrow Energy logo

Issue Date = Record issue date as shown on the document

There is no expiry date for this training

Site.Induction.Assist and Assure Frontline Awareness Training
  • Evidence can be provided if the worker has previously completed the training
  • Certificate or Card is accepted
  • The certificate or card must be one of the 2 examples provided
    • Evidence must show correct full name
    • Evidence must show completion date
    • Evidence must show Arrow Energy logo
  • Certificate of Completion issued by SAFER Together is accepted
  • Records of Completion issued by Savanna is accepted
  • Certificate of Completion issued by Mintra for Shell QGC is accepted with the following:
    • Certificate Number and QR Code
    • Evidence show correct full name
    • Evidence must show complete date
    • Evidence must be signed off by Mintra CEO.

Issue Date = Record issue date as shown on the document

Expiry Date: 2 years from completion date

Site.Induction.Driver Safety Training 
  • Evidence can be provided if the worker has previously completed the training
  • Certificate or Card is accepted
  • The certificate or card must be one of the 2 examples provided
    • Evidence must show correct full name
    • Evidence must show completion date
    • Evidence must show Arrow Energy logo

Issue Date = Record issue date as shown on the document

Expiry Date: None

Site.Induction.Hazardous Area Awareness
  • Evidence can be provided if the worker has previously completed the training
  • Certificate or Card is accepted
  • The certificate or card must be one of the 2 examples provided
    • Evidence must show correct full name
    • Evidence must show completion date
    • Evidence must show Arrow Energy logo

Issue Date = Record issue date as shown on the document

Expiry Date: None

Site.Induction.Heat Stress Awareness
  • Evidence can be provided if the worker has previously completed the training
  • Certificate or Card is accepted
  • The certificate or card must be one of the 2 examples provided
    • Evidence must show correct full name
    • Evidence must show completion date
    • Evidence must show Arrow Energy logo
  • Certificate of Completion issued by SAFER Together is accepted

Issue Date = Record issue date as shown on the document

Expiry Date: 1 year from completion date

Site.Induction.HSE Induction
  • Evidence can be provided if the worker has previously completed the training
  • Certificate or Card is accepted
  • The certificate or card must be one of the 2 examples provided
    • Evidence must show correct full name
    • Evidence must show completion date
    • Evidence must show Arrow Energy logo

Issue Date = Record issue date as shown on the document

Expiry Date: 3 years from completion date

Site.Induction.Industry Safety Induction
  • Name on Certificate must match the person registered (Shortened versions such as 'Chris' for Christopher can be accepted)
  • Any of the following forms of evidence can be accepted:
    • A Statement of Attainment or Completion that lists ‘Industry Safety Induction’
    • Licence or Card also accepted if all requirements are met, front and back of card must be supplied
    • A completed ‘Experienced Worker Declaration Form’ can be accepted in lieu of a certificate. This form must list the workers full name and list the full name of the authorised person along with their signature
  • Industry Safety Induction Logo to be displayed on document except for completed eLearning course (see examples)
  • Issue or Completion date must be listed on document
  • Colour Copy or black and white accepted

Issue Date = Record issue date as shown on the document

Expiry Date: None


Site.Induction.Land Access
  • Evidence can be provided if the worker has previously completed the training
  • Certificate or Card is accepted
  • The certificate or card must be one of the 2 examples provided
    • Evidence must show correct full name
    • Evidence must show completion date
    • Evidence must show Arrow Energy logo

Issue Date = Record issue date as shown on the document

Expiry Date: 3 years from completion date

Site.Induction.Vehicle Hygiene Online Training
  • Evidence can be provided if the worker has previously completed the training
  • Certificate or Card is accepted
  • The certificate or card must be one of the 2 examples provided
    • Evidence must show correct full name
    • Evidence must show completion date
    • Evidence must show Arrow Energy logo

Issue Date = Record issue date as shown on the document

Expiry Date: 2 years from completion date

Site.Induction.Visitor Induction South
  • Evidence can be provided if the worker has previously completed the training
  • Certificate or Card is accepted
  • The certificate or card must be one of the 2 examples provided
    • Evidence must show correct full name
    • Evidence must show completion date
    • Evidence must show Arrow Energy logo

Issue Date = Record issue date as shown on the document

Expiry Date: None

Site.Induction.QGC Induction
  • Evidence can be provided if the worker has previously completed the training.
  • If certificate is provided it must be as per example provided.
    • Evidence must show correct full name as registered in the system
    • Evidence must show completion date
    • Issue date must be listed on document
    • Must be a Certificate of Completion issued by Mintra
    • Must be signed by Mintra CEO as per listed in sample document
    • Certificate number must also be listed on document
  • If QGC card is provided it must be per example provided
    • Evidence must show correct full name as registered in the system
    • Card number to be present 

If a certificate is provided, record the issue date as shown on the document

If a QGC card is provided, no issue date is required

Site.Induction.Mort and Co Induction
  • Name on Certificate must match the person registered (Shortened versions such as 'Chris' for Christopher can be accepted)
  • The following forms of evidence can be accepted:
    • A certificate issued by Mort and Co showing completion of Member Contractor Induction
  • Colour Copy or black and white accepted
  • Must be current
Record issue and expiry date as shown on the certificate

Permit to Work.Form.Permit to Work Sign-Of

General Information and Application of roles

  • Name on Applicant Details must match the person registered (Shortened versions such as ‘Chris’ for Christopher can be accepted).
  • Date of application completed
  • Applicant details must include Name and Contractor Company Name
  • Additional comments noted (if applicable)
  • Role description for any one or all roles applied ticked
  • Reviewer Name, Signature and date completed

Sign-off and Approval by Arrow Energy

Following approvals are required:
1. Role application review and approval – must be signed off by an authorised Permit Authority for Permit Holder role or Permit Authority Electrical for electrical roles.

2. Final sign-off:
- Senior Electrical Authority or SEA Delegate authorisation:

  • This is required for all Permit Holder Electrical role applications.
  • Senior Electrical Authority or SEA Delegate Name (verify from list provided)
  • Company position
  • Date signed off
  • Signature
  • Names must match the below Arrow Energy Reviewers/Approvers.
    1. SEA Delegate; Chung Ko
    2. SEA Delegate; Grant Cowan
    3. Senior Electrical Authority; Scott McLachlan
Issue Date – Record issue date as shown on the document
Expiry Date – None