Utilities Management Business Rules | Zinfra Jemena | Company | Licences

Air Conditioning / Refrigeration Licence

• If a Sole Trader: the name on Licence should match the person registered
• If a Partnership: the name on the Licence should match one of the Partners name registered in the system
• If a Company: the name on  the licence should match the companies registered name
• Air-conditioning / refrigeration to be listed
• Colour copy required
• Front and back required
• Must be issued by the relevant states Government appointed organisation logo must be present

• • Issue Date = Start date if displayed or enter as yesterdays date
  • Expiry Date = as shown on Licence 

Asbestos Removal Licence

• If a Sole Trader: the name on licence should match the person registered
• If a Partnership: the name on the licence should match one of the Partners name registered in the system
• If a Company: the name on the licence should match the companies registered name
• Asbestos Removal (with relevant class) to be listed
• Colour or Black & White copy allowed
• Only the front copy of the licence is required providing it meets all other verification points
• Must be a licence issued by one of the following state government appointed organisations:
• Australian Capital Territory – only for licences issued after 1/1/2015
• New South Wales
• Northern Territory
• Queensland
• South Australia
• Tasmania
• Victoria
• Must be an Australian issued licence – International Licence not accepted

• Issue Date = Start date if displayed or enter as yesterday’s date
• Expiry Date = As shown on licence

• Business Name on Certification to match the organisation registered. If it doesn't match, government certified evidence must be provided to link the ABN or business names together. This is ideally a letter or download from ABR showing the linkage.
• Must show AOC number
• All pages of the document should be included within uploaded file
• Will show that it is an Air Operators Certificate
• Must be issued by Australian Government Civil Aviation Safety Authority
• Black & White copy acceptable

Low Flying Exemption

• Business Name on Certification to match the organisation registered. If it doesn't match, government certified evidence must be provided to link the ABN or business names together. This is ideally a letter or download from ABR showing the linkage.
• Must show instrument number
• All pages of the document should be included within uploaded file
• Must show permission for Low Flying
• Must be issued by Australian Government Civil Aviation Safety Authority
• Black & White copy acceptable

• Business Name on Certification to match the organisation registered. If it doesn't match, government certified evidence must be provided to link the ABN or business names together. This is ideally a letter or download from ABR showing the linkage.
• All pages of the document should be included within uploaded file - will need to include the schedule
• Must be issued by Australian Government Civil Aviation Safety Authority
• Black & White copy acceptable

Building Licence

• If a Sole Trader: the name on licence should match the person registered
• If a Partnership: the name on the licence should match one of the Partners name registered in the system
• If a Company: the name on  the licence should match the companies registered name
• Building Contractor to be listed
• Colour copy required
• Front and back required
• Must be issued by the relevant states Government appointed organisation and the organisation logo must be present
• Must be a state issued licence

• Issue Date = Start date if displayed or enter as yesterdays date
• Expiry Date = As shown on licence 

• Zinfra Jemena will accept Registrations from Tasmania Practitioners Board for owners of companies (in an individual name) as they are not issued in company names. The individual must be listed as a company contact or the administrator in the company profile in Onsite.
• Must be issued by the Department of Justice Tasmania.
• Must be a Building Service Provider Licence
• Duration as per licence
• Colour copy is required

• Issue Date = Start date if displayed or enter as yesterdays date
• Expiry Date = as shown on Licence

Dangerous Goods Licence

• If a Sole Trader: the name on licence paperwork should match the person registered
• If a Partnership: the name on the licence paperwork should match one of the Partners name registered in the system
• If a Company: the name on the licence paperwork should match the companies registered name
• Can be in colour OR black and white

• Accepted form of evidence is a state issued Dangerous Goods Vehicle licence:

  • Australian Capital Territory: WorkSafe ACT

  • New South Wales; NSW EPS

  • Northern Territory: NT WorkSafe

  • Queensland: Queensland Transport

  • Victoria: WorkSafe Victoria

  • Queensland: Queensland Transport

  • South Australia: SafeWork SA

  • Tasmania: Workplace Standards Tasmania

  • Western Australia: Department of Mines & Petroleum

  • Road Transport Reform: National Transport Commission

  • Air Transport: Civil Aviation Safety Authority

  • Marine Transport: Australian Maritime Safety Authority

• Issue Date = Start date if displayed or enter as yesterdays date
• Expiry Date = As shown on licence

Demolition Licence

• If a Sole Trader: the name on licence paperwork should match the person registered
• If a Partnership: the name on the licence paperwork should match one of the Partners name registered in the system
• If a Company: the name on the licence paperwork should match the companies registered name
• Demolition licence (DE1) OR Restricted demolition licence (DE2) to be listed
• Colour or Black & White copy allowed
• Must be issued by the relevant Australian Government appointed organisation – International Licence not accepted

Acceptable type/s of evidence:

• Licence card (both sides) OR
• Paper 'licence' or permit

• Issue Date = Start date if displayed or enter as yesterdays date
• Expiry Date = As shown on licence

Electrical Licence

• If a Sole Trader: the name on licence paperwork should match the person registered
• If a Partnership: the name on the licence paperwork should match one of the Partners name registered in the system
• If a Company: the name on the licence paperwork should match the companies registered name
• Electrical Contractor to be listed
• Colour or Black & White copy allowed
• Back of card only required if it has any relevant information not shown on the front of card 
• Must be issued by the relevant Australian Government appointed organisation
• International licence not accepted

NOTE: Evidence of the licence renewal from the relevant state licence lookup and payment receipt. This needs to show:

• Licence number
• Name of Company
• Start and expiry date (needs to show that it is current)

This can be approved for a period of 60 days from the receipt date.

• Issue Date = Start date if displayed or enter as yesterdays date
• Expiry Date = As shown on licence

• If a Sole Trader: the name on licence paperwork should match the person registered
• If a Partnership: the name on the licence paperwork should match one of the Partners name registered in the system
• If a Company: the name on the licence paperwork should match the companies registered name
• For Tasmania -  Electrical Contractor will not be listed on licence. Please refer to the following website to verify the class of licence: https://occupationallicensing.justice.tas.gov.au/Search/onlinesearch.aspx
• Colour or Black & White copy allowed
• Back of card only required if it has any relevant information not shown on the front of card 
• Must be issued by the relevant Australian Government appointed organisation
• International licence not accepted

NOTE: Evidence of the licence renewal from the relevant state licence lookup and payment receipt. This needs to show:

• Licence number
• Name of Company
• Start and expiry date (needs to show that it is current)

This can be approved for a period of 60 days from the receipt date.

• Issue Date = Start date if displayed or enter as yesterdays date
• Expiry Date = As shown on licence

Fire Safety Licence

• If a Sole Trader: the name on licence should match the person registered
• If a Partnership: the name on the licence should match one of the Partners name registered in the system
• If a Company: the name on the licence should match the companies registered name
• Fire protection licence (with relevant class) to be listed
• Colour copy required
• Only the front side of the licence is required to be included within the uploaded file
• Must be issued by the relevant states Government appointed organisation logo must be present
• Must be issued by the relevant Australian Government appointed organisation
• International licence not accepted

• Issue Date = Start date if displayed or enter as yesterdays date
• Expiry Date = As shown on licence

If a Sole Trader or Trust Licence will be in individuals name

If a Partnership the name on the Licence to match the Partnership registered

If a Company, the name on Licence to match the company registered

• Screenshots from websites not acceptable
• Duration as per licence
• Black and white or colour is acceptable

• Issue Date = Start date if displayed or enter as yesterdays date
• Expiry Date = as shown on Licence 

If a Sole Trader or Trust Licence will be in individuals name

If a Partnership the name on the Licence to match the Partnership registered

If a Company, the name on Licence to match the company registered

• Accepted form/s of evidence:
  • Passive fire protection – Fire collars, penetrations & joint sealing – conditional special hazard suppression systems – restricted glass, glazing and aluminium.
• Screenshots from websites not acceptable
• Duration as per licence
• Black and white or colour is acceptable

• Issue Date = Start date if displayed or enter as yesterdays date
• Expiry Date = as shown on Licence

Gas Fitting Licence

• If a Sole Trader: the name on licence should match the person registered
• If a Partnership: the name on the licence should match one of the Partners name registered in the system
• If a Company: the name on the licence should match the companies registered name
• Gasfitting to be listed
• Colour or Black & White copy allowed
• Back of card only required if it has any relevant information not shown on the front of card 
• Must be issued by the relevant Australian Government appointed organisation
• International licence not accepted

For licences issued in VIC, NT or WA:

• The licence will be in an individual’s name

NOTE: NT Journeyman Plumbing licences are not acceptable. It must be an Advanced Tradesman Licence

NOTE: Evidence of the licence renewal from the relevant state licence lookup and payment receipt. This needs to show:

• Licence number,
• Name of Company
• Start and expiry date (needs to show that it is current)

This can be approved for a period of 60 days from the receipt date.

• Issue Date = Start date if displayed or enter as yesterdays date
• Expiry Date = As shown on licence

HVAC Licence

• If a Sole Trader: the name on licence should match the person registered
• If a Partnership: the name on the licence should match one of the Partners name registered in the system
• If a Company: the name on  the licence should match the companies registered name
• Must be a Refrigeration and Air Conditioning licence
• Colour copy required
• Front and back required
• Must be issued by the relevant states Government appointed organisation and the organisation logo must be present
• Must be a state issued licence

• Issue Date = Start date if displayed or enter as yesterdays date
• Expiry Date = As shown on licence

• Please escalate to client for review

Pest Control Licence

• If a Sole Trader: the name on licence should match the person registered
• If a Partnership: the name on the licence should match one of the Partners name registered in the system
• If a Company: the name on the licence should match the companies registered name

• Pest Control Technician or similar to be listed
• Colour or Black & White copy allowed
• Only the front copy of the licence is required providing it meets all other verification points
• Must be issued by the relevant Australian state Government appointed organisation 

ACT

• Business Registration Licence - Required
• Individual Technicians Licence - Not required/ Not Issued

NSW, NT, QLD, VIC

• Business Registration Licence - Not required/ Not Issued
• Individual Technicians Licence - Can be accepted

SA, WA, TAS

• Business Registration Licence - Required.
  • For SA: This will be a: Government of South Australia - SA Health: Pest Controllers Licence
  • For WA: Government of Western Australia Department of Health - Environmental Health Directorate: Certificate of Registration as Pest Management Business
• Individual Technicians Licence - Also Issued

NOTE: Evidence of the licence renewal from the relevant State licence lookup and payment receipt. This needs to show:

• Licence number
• Name of Company
• Start and expiry date (needs to show that it is current)

This can be approved for a period of 60 days from the receipt date.

• Issue Date = Start date if displayed or enter as yesterdays date
• Expiry Date = As shown on licence

Plumbing Licence

• If a Sole Trader: the name on licence should match the person registered
• If a Partnership: the name on the licence should match one of the Partners name registered in the system
• If a Company: the name on the licence should match the companies registered name
• Plumber or Plumbing Contractor to be listed
• Colour or Black & White copy allowed
• Back of card only required if it has any relevant information not shown on the front of card 
• Must be issued by the relevant Australian state Government appointed organisation

For licences issued in VIC, NT or WA

• The licence will be in an individual’s name

NOTE: For NT Journeyman Plumbing licences are not acceptable. It must be an Advanced Tradesman Licence

NOTE:  Evidence of the licence renewal from the relevant State licence lookup and payment receipt. This needs to show:

• Licence number
• Name of Company
• Start and expiry date (needs to show that it is current)

This can be approved for a period of 60 days from the receipt date.

• Issue Date = Start date if displayed or enter as yesterdays date
• Expiry Date = As shown on licence

Security Licence

• If a Sole Trader: the name on licence should match the person registered
• If a Partnership: the name on the licence should match one of the Partners name registered in the system
• If a Company: the name on the licence should match the companies registered name
• WA Agent / Company licences are issued in the name of a company individual representative
• 'Security AGENT' OR 'Security Master' licence to be listed
• Colour or Black & White copy allowed
• Only the front copy of the licence is required providing it meets all other verification points if card uploaded 
• Must be issued by the relevant Australian State Government appointed organisation
• International licence not accepted

• Issue Date = Start date if displayed or enter as yesterdays date
• Expiry Date = As shown on licence

Waste Removal Licence

• If a Sole Trader: the name on licence should match the person registered
• If a Partnership: the name on the licence should match one of the Partners name registered in the system
• If a Company: the name on the licence should match the companies registered name
• Waste Transport / Removal / Handling / Treatment / Transport Trackable Waste to be listed
• Must be issued by the relevant Australian State Government appointed organisation
• International licence not accepted
• Colour or Black & White copy allowed

Acceptable type/s of evidence:

• Licence card (both sides) OR
• Paper 'licence' or permit OR
• Screenshot or website print-out from EPA website that shows the company has an 'issued' transport/ removal/ handling / treatment waste licence

• Issue Date = Start date if displayed or enter as yesterdays date
• Expiry Date = As shown on licence

NOTE: If expiry date is NOT shown on evidence:

• Licence validity for NSW can be checked through https://apps.epa.nsw.gov.au/prpoeoapp/ – The 'due date' displayed on this website will be input as the expiry date in our system.